Banner Offers 'Fast Pass' Appointment Scheduling to UA Employees

Banner Offers 'Fast Pass' Appointment Scheduling to UA Employees

By UAHS Office of Public Affairs
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Among Banner's Tucson locations is the Banner – University Medicine North outpatient complex on North Campbell Avenue.
Among Banner's Tucson locations is the Banner – University Medicine North outpatient complex on North Campbell Avenue.

Sick of waiting weeks or months to see a physician?

As an exclusive benefit to University of Arizona employees, Banner – University Medicine in Tucson will offer expedited appointment scheduling to all UA employees, their family members and dependents in Tucson beginning March 25.

The Fast Pass program will allow UA employees to schedule clinic visits, physician consultations or follow-up appointments with Banner – University Medicine physicians and be seen within three business days of their call.

"We rolled out this program in January to our own Banner – University Medicine employees, and it has been a huge success," said Chad Whelan, M.D., CEO of Banner – University Medicine in Tucson. "Now we are delighted to extend this service to our campus partners at the University of Arizona."

Banner – University Medicine operates Banner – University Medical Center Tucson, Banner – University Medical Center South, Diamond Children's Medical Center, the clinical arm of the University of Arizona Cancer Center, the new Banner – University Medicine North outpatient complex on North Campbell Avenue, and dozens of physician offices around Tucson.

Employees can select from more than 550 Banner primary care and specialty physicians, all faculty members of the UA College of Medicine – Tucson, at bannerhealth.com/physician-directory.

To schedule a Fast Pass appointment, employees should call the main scheduling number, 520-694-8888.

  • When the system asks if you are a provider, simply respond with the phrase "Fast Pass."
  • You then will be connected to an agent who will assist with scheduling your appointment.
  • With Fast Pass, you can request a location of your choice. However, if you prefer to see a specific provider you will be scheduled for the provider's first available appointment, which could be more than three business days in the future.

Fast Pass scheduling does not apply to surgeries, procedures, therapy or some subspecialty appointments where Banner has a single provider offering care. Employees are asked to verify whether a prior authorization from their insurance company is needed for the type of care being sought.

For more information, visit this FAQ.

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