WFH | How to maintain powerful connections despite physical distancing

WFH | How to maintain powerful connections despite physical distancing

By Eileen LawlessLife and Work Connections
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Eileen Lawless
Eileen Lawless

Physical distancing, recommended by the World Health Organization to slow the spread of COVID-19, has changed the playing field when it comes to our intrinsic human need for social connection. We now try to hold a physical distance of 6 or more feet from those outside our immediate households, in order to help keep ourselves, our loved ones and our communities healthy and safe.

However, social isolation was a health concern across the age spectrum even before physical distancing. A survey conducted in January shows that 79% of Generation Z (age 23 and younger), 71% of millennials (ages 24-39), and 50% of baby boomers (ages 56-74) report feelings of loneliness. This lack of connection is correlated with a number of health issues, including anxiety and depression, heart disease, lower cognitive function and compromised immunity, especially for those who are older.

With some creativity, we can maintain and even establish strong bonds in spite of physical separation. Here's a simple four-step approach.

1. Accept:

2. Acknowledge:

  • the reality that physical distancing is very new to everyone, and we can only put our best efforts forward.
  • the emotions that these lifestyle changes spark in our loved ones and ourselves.
  • the need to recognize and process these emotions to stay strong and present.
  • gratitude for the people and tools we have that help us connect.

3. Get resourceful:

  • with technological options, including phone calls, text messages, FaceTime, Zoom and tablet computers such as the GrandPad.
  • with old-school methods of communication, because receiving a handwritten letter or a child's homemade art project can be a source of joy.
  • with workarounds for sensory limitations, such as hearing, vision and speech issues.

4. Take action!

  • Throw a Zoom prom, FaceTime a singalong or watch a movie together on Netflix Party.
  • Learn what works, forgive yourself for what doesn't, and be willing to make adjustments.
  • Offer to do small tasks for neighbors, because a simple gesture may serve as a huge help to others.
  • Stay consistent with self-care!

The initial shock of physical distancing had us scratching our heads, and then washing our hands.

We accept that our world has changed significantly. We acknowledge that physical distancing is necessary to keep us safe and healthy. And our commitment to forming and cultivating contacts will keep us powerful in the fight against social isolation. Coming together while physical distancing will see us through this crisis to a community that is strong, cohesive and, yes, even joyous.

Eileen Lawless is a dependent care adviser at Life & Work Connections, where she provides support and resources to University employees who care for adults from age 18 to end of life. She holds a master's degree in social work from Hunter College and has over 20 years of experience working in hospice, skilled nursing and assisted living communities. To schedule a digital consultation for adult or elder care, please reach out to

Feeling isolated at work? Join Life & Work Connections every Tuesday and Thursday at 2 p.m. for Meet Me at the Water Cooler, and make a connection with a colleague across campus.

A version of this article appears on the Life & Work Connections website.

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