IT System Maintenance and Upgrades, July 8-10

University Information Technology Services will update the University’s Single Sign-On (SSO) login system from 6 p.m. Friday, July 8, through 7 p.m. Sunday, July 10. During this maintenance window, campus systems will experience disruptions and degraded performance.

UITS will be using this time to implement the following changes effective Monday, July 11:

• University services that ask for email addresses during the login process will use @arizona.edu addresses instead of @email.arizona.edu. These include the University accounts for Microsoft Office, Google and Adobe, as well as collaboration tools such as Box and Zoom.
• Third-party services (that do not use the University's single sign-on process) you have signed up for using your netid@email.arizona.edu address will not change. Messages sent to @email.arizona.edu addresses will continue to be received.
• Student email – called CatMail – will send from students' netid@arizona.edu addresses, instead of netid@email.arizona.edu. Students will still receive email that is sent to their @email.arizona.edu address.

Helpful Tips

• Your first use of some systems after the maintenance window may prompt you to re-authenticate with your NetID and password.
• If your first attempt to log in to campus systems with your netid@arizona.edu address is unsuccessful, please use your netid@email.arizona.edu address for system changes to fully populate throughout enterprise systems.
• For other tips and important information, please review these Frequently Asked Questions.

Information and Support

Learn more about what you need to know. You can also contact your local IT support staff with questions.

If you experience issues with logins or need technical support, contact the 24/7 Support Center for assistance.