University of Arizona Video Captioning Guidelines

University of Arizona Captioning Guidelines 

The University is committed to creating accessible and inclusive experiences for all students, faculty, staff and visitors; please be advised that affordable, professional video captioning services are available for University departments to ensure their content is captioned.  

To meet this important goal, departments must caption: 

• Videos posted on public department webpages or social media and video channels.
• Videos that will be shown at a workshop or event without an RSVP process. 

Departments are strongly encouraged to caption: 

• Content that requires a NetID for access.
• Non-public facing content that is not mandatory for students or employees.   

Auto-generated captions 

Machine-generated auto-captions/transcripts are beneficial in many circumstances, however, they are not accurate enough to be ADA-compliant. 

Disability-related accommodations 

The Disability Resource Center (DRC) will continue to provide captioning support for all disability-related accommodation requests for classes and events requiring an RSVP.  

• Use a disability access statement to welcome disability-related requests.  

Attend a Demo 

View the list of contracted University of Arizona vendors for pricing information and sign up for an upcoming demo to learn how to get your videos captioned. 

Resources 

• Access the Captioning Decision Guide to determine your captioning requirements. 
• Learn to create or edit captions yourself. 
• View Communication Access Guidelines for live streamed events.  

Questions?  

Contact us at disability@arizona.edu.