UPDATE: UAccess Systems Upgrade

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UPDATE: UAccess Systems Upgrade

To: Campus Community

From:

University Information Technology Services

Subject: UPDATE: UAccess Systems Upgrade

Date: July 21, 2016

The University's UAccess Employee, Student and Learning systems upgrade will begin at 6 p.m. July 22. This upgrade will modernize the look of the home page and the navigation, reduce security risks and lays the foundation for an enriched user experience on mobile devices, tablets and desktops. 

System Unavailability: 

NOTE: There has been an adjustment to the maintenance schedule for the UAccess System upgrade:

  • UAccess Employee and Learning will be unavailable beginning at 6 p.m. on July 22.
  • UAccess Student will unavailable beginning at 5 a.m. on July 23.
  • UAccess Employee, Student and Learning will be operational by July 25 at 8 a.m.
     

What to Expect: 

  • UAccess Employee, Student and Learning Home Pages will display updated navigation and clickable tiles (buttons) to access the functional pages. 
  • Mobile friendly views for some of the pages.
  • The Student and Instructor portals will have a new UAccess Student banner at the top of the page. Navigation will remain the same.
  • Watch these two quick videos to see examples of the new navigation and user interface:

Helpful Tips:

  • Any UAccess links currently bookmarked in your browser will need to be updated to direct you to the new UAccess homepage.
  • Clear your browser's cache prior to logging in to UAccess on July 25. If you have issues with clearing your cache, contact the 24/7 IT Support Center at (520) 626-TECH.
  • Upon login, you will see a "New Look for UAccess" tile on the homepage with Getting Started instructions.
  • Use the Quick Start Guide link on the "New Look for UAccess" tile for information on how to personalize and navigate the system.
  • An "All Clear message" will be posted in the "Alerts" section on http://uaccess.arizona.edu once the upgrade is complete and systems are operational again.

Resources 
If your department would like to schedule a demo of the UAccess upgrade, please contact Cindy Camp at ccamp@email.arizona.edu.

Support
For support, please contact the 24/7 IT Support Center at (520) 626-TECH (8324).

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